Genesis Connected Services (GCS) is a dynamic, connected car technology subscription system consisting of three packages: Remote, Connected Care and Guidance.
- Electric vehicle status
- Overview
- Remote Actions
- Safeguard Alerts
- Subscription
- Driving Score
- Connected Services Help
Remote Actions
VIN:
Manage Settings
 Remote |  Remote |  Lock |  Unlock |  Horn & | Flash |  Car |
Destination SearchEasily find and send destinations to your Genesis |
Remote Actions
VIN:
Manage Settings
| Remote | Remote | Lock | Unlock | Horn & | Flash |  Vehicle |
Destination SearchEasily find and send destinations to your Genesis |
Safeguard Alerts
Geo-Fence Alert
No active alertSet Alert
Curfew Alert
No active alert
Set Alert
Speed Alert
No active alertSet Alert
Valet Alert
No active alert
Set Alert
Subscription
- Connected Care Not Enrolled Basic Not Enrolled
- Remote Not Enrolled AdvancedNot Enrolled
Complimentary for 3 years on Genesis vehicles, this comprehensive safety and car care package offers peace of mind. In the event of an accident, no matter where you are, trained operators are standing by to provide assistance and emergency help.
Genesis Connected Services Basic is a comprehensive safety and car care package that offers peace of mind. In the event of an accident, no matter where you are, trained operators are standing by to provide assistance and emergency help.
Features:
- Automatic collision notification
- Automatic diagnostic trouble code notification
- Genesis intelligent assistant app
- Enhanced roadside assistance
- Maintenance alert
- Monthly vehicle health report
- On-demand diagnostics
- Service link
- SOS emergency assistance
- Driving information report
- SOS Emergency Assistance
- Automatic Collision Notification
- Automatic Diagnostic Trouble Code Notification
- Controller OTA Update
- Maintenance Alert
- On-Demand Diagnostics
- Tail and Hazard Lamps
- Route Guidance
- Remote Vehicle Status
- Car Status Notification
- Service Link
- Monthly Vehicle Health Report
- Genesis Intelligence App
- Automatic Collision Notification
- Automatic Diagnostic Trouble Code Notification
- Controller OTA Update
- Maintenance Alert
- On-Demand Diagnostics
- Tail and Hazard Lamps
- Route Guidance
- Remote Vehicle Status
- Car Status Notification
- Service Link
- SOS Emergency Assistance
- Monthly Vehicle Health Report
- Genesis Intelligence App
The Remote package gives you convenient access to owner-controlled features via the web or smartphone app. You can remote start your car, control the interior temperature, unlock/lock your doors or locate your car when you forget where you parked it and more.
The Genesis Connected Services Advanced package gives you convenient access to owner-controlled features via the web, smartphone app and virtual assistants like Google Assistant and Alexa. You can remote start your car, control the interior temperature, unlock/lock your doors or locate your car when you forget where you parked it and more.
Features:
- Remote start w/ climate control
- Car finder
- Vehicle safeguard alerts app
- Remote door unlock/lock
- Remote horn & lights
- Remote lights
- Remote vehicle status
- Stolen vehicle recovery
- Stolen vehicle slowdown
- Alarm notification
- Vehicle Safeguard Alerts
- Battery Discharge Notification
- Engine Idle Stop Notification
- Remote Control Extension-IMS
- Notification Center
- Remote Door Unlock/Lock
- Car Finder
- Remote Horn & Lights
- Remote Lights
- Remote Start W/ Climate Control
- Vehicle Safeguard Alerts APP
- Scheduled Head Unit Software
- Valet Parking
- Find My Car SVM
- Alarm Notification
- Stolen Vehicle Recovery
- GPS Streaming
- Stolen Vehicle Immobilization
- OTA update
- Controller OTA Update
- Last Mile Guidance
- User Profile Backup
- Speed Camera Information Service
- Sound Hound Service
- Destination Send-To-Car
- Calendar Content
- Destination Search
- Weather Information Service
- Vehicle Safeguard Alerts
- Battery Discharge Notification
- Fuel/Station Finder Info
- Engine Idle Notification
- Remote Vehicle Charging & Control
- Remote Control Extension-IMS
- Notification Center
- Remote Door Unlock/Lock
- Car Finder
- Remote Horn & Lights
- Remote Lights
- Remote Seat Occupancy Alarm Notification
- Remote Climate Control
- Vehicle Safeguard Alerts APP
- Scheduled Head Unit Software
- Valet Parking
- Find My Car SVM
- Alarm Notification
- Stolen Vehicle Recovery
- GPS Streaming
- Stolen Vehicle Immobilization
- Digital Key
- OTA update
- Controller OTA Update
- Last Mile Guidance
- User Profile Backup
- Speed Camera Information Service
- Sound Hound Service
- Destination Send-To-Car
- Calendar Content
- Destination Search
- Weather Information Service
The Guidance Package gives access to features that help Genesis owners find destinations easier using the features Destination Search Powered by Google and Destination Send to Car.
The Map & Multimedia Over-the-Air Updates package gives access to features that help Genesis owners find destinations easier using the features Destination Search by Voice and Destination Send to Car.
Features:
- Destination search powered by google
- Destination send-to-car by google
- Map & Multimedia Over-the-Air Updates
- Map & Multimedia Over-the-Air Updates
Manage Subscription
GENESISRESOURCES
Connected Services Help
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You’re In Control With Genesis Skill For Alexa
Learn to remotely control your vehicle with genesis connected services and Amazon Alexa
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VIEWARTICLE
The Genesis Drive Score program has been discontinued
The Genesis Driving Score program has been discontinued
Read More
In the unfortunate event that your Genesis is stolen, the Genesis Connected Services Stolen Vehicle Recovery feature can help locate it.
Watch Video
VIEWARTICLE
Using Destination Search | MyGenesis
Quickly locate new locations and exciting options from your vehicle
Read More
00:00 / 01:00
Enter your New Genesis VIN
":""; err_msg += "
VIN#: "+userVin+"
This VIN is currently associated with another account. If you recently purchased this vehicle, please submit a change of ownership form. Thank you. Request Update Vehicle Ownership
"; //var err_msg = "
"+data.E_IFFAILMSG.ModelInfo[0].ModelYear+" "+data.E_IFFAILMSG.ModelInfo[0].ModelName+"
VIN#: "+userVin+"
The VIN entered is registered to another MyGenesis account. Please check your information and try again.You may also contact Genesis Customer Care for further assistance. To expedite your registration request, please submit the following documents to customercare@genesismotorsusa.com. We will respond shortly.
- Current vehicle registration (or Temporary Registration)
- Driver's License or Photo ID
- Buyer's Order or Sales Contract or Title Transfers
Please include your Genesis Owners Website email address when sending documentation.
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CREATE PIN
Your Connected Service PIN is used to turn on/off select Remote Package service related to your Genesis vehicle.
ENTER NEW 4 DIGIT PIN* Please enter new PIN.
CONFIRM NEW PIN* Please confirm the PIN. Both PIN should be same.
Your request was not able to be processed. Please try again later.
Link Streaming Account
Select the streaming partner below to link your account
You can send an additional request in
REMOTE START
- CUSTOMStart VehicleWithout Presets
Preset Name*
Only AlphaNumeric,- and _Characters are Allowed
EditDone
ENGINE ON DURATION10 Min.
ENGINE ON DURATION
- 10 MINUTES
- 9 MINUTES
- 8 MINUTES
- 7 MINUTES
- 6 MINUTES
- 5 MINUTES
- 4 MINUTES
- 3 MINUTES
- 2 MINUTES
- 1 MINUTE
MINUTES
*NOTICE: laws in some communities may restrict the use of the features that remotely start the engine. Check local regulations for any requirements on remote starting of vehicles. Please refer to local laws and regulations before use.
TEMPERATURE72°fahrenheit
TEMPERATURE
72°
fahrenheit
* Must be an integer between LO, 62 ... 82, Hi degrees.
FRONT DEFROST
HEATED FEATURES
REAR AND SIDEMIRRORS DEFROST
HEATED STEERING WHEEL
Rear Defroster, Side Mirrors, and Steering Wheel(If equipped)
Driver Presets None
Driver Presets 
Includes position of driver's seat,outside mirrors, andsteering wheel(features to vary by model)
None
1
2
Remote start preconditions
- It has been less than days since last vehicleignition off
- Ignition is off
- Alarm is armed (i.e. vehicle locked by key fob,remote door lock)
- Gearshift level is in the "P" (park) position
- Brake pedal is not depressed
- Engine hood is securely closed
- All the doors are closed and locked
- The tailgate or trunk lid is closed
- The proximity key is not inside the vehicle
- The battery power is not low
- Vehicle is located in an open area
Enter 4-digit PIN
Driver Presets
Driver PresetsIncludes position of driver's seat,outside mirrors, andsteering wheel(features to vary by model)
Enter PIN
Enter4-digit PIN
You can send an additional request in
REMOTE STOP
Stop the vehicle engine by entering your PIN below.
Enter 4-digit PIN
You can send an additional request in
REMOTE LOCK
Lock the vehicle doors by entering your PIN below.
Enter 4-digit PIN
You can send an additional request in
REMOTE UNLOCK
Unlock the vehicle doors by entering your PIN below.
Enter 4-digit PIN
You can send an additional request in
REMOTE HORN & LIGHTS
Select an option to flash the vehicle lights and/or honk the horn.
Enter 4-digit PIN
REMOTE START
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
REMOTE STOP
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
REMOTE LOCK
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
REMOTE UNLOCK
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
Remote Horn & Lights
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
You can send an additional request in
SPEED ALERT
Set up an alert for what speed the vehicle should not exceed.
ALERT WHEN VEHICLE EXCEEDS
75
MPH
- 25
- 30
- 35
- 40
- 45
- 50
- 55
- 60
- 65
- 70
- 75
- 80
- 85
- 90
- 95
- 100
You can send an additional request in
SPEED ALERT
Set up an alert for what speed the vehicle should not exceed.
SPEED ALERT SET AT 75 MPH
Edit Alert
You can send an additional request in
VALET ALERT
Set a driving boundary for a valet and receive an alert should your vehicle move beyond your preferred distance.
0.25
- 0.25
- 0.50
- 0.75
- 1.0
- 1.25
- 1.5
You can send an additional request in
VALET ALERT
Set a driving boundary for a valet and receive an alert should your vehicle move beyond your preferred distance.
VALET ALERT SET AT .25 MILES
Edit Alert
You can send an additional request in
GEO-FENCE ALERTS
You will receive notifications for Geo-Fence alerts
Set one inclusive area that the vehicle cannot leave and five exclusive areas that the vehicle cannot enter. You will receive an alert if the vehicle violates these boundaries.
- Search
- Saved
×
DESTINATION SEARCH
Enter a destination below. Once a set of results are returned, you can send a location to your vehicle or save to favorites.
- Search
- Favorites
- History
MY ROUTE
to
1
+Add Waypoint
You can send an additional request in
Curfew Alert
You will receive notifications for curfew alerts.
SAVED CURFEW ALERTS
Monday-Friday 8:45 PM - 5:00 AM
EDIT
DELETE
ADD NEW CURFEW ALERT
Start Day
Mon
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
09
- 01
- 02
- 03
- 04
- 05
- 06
- 07
- 08
- 09
- 10
- 11
- 12
:
00
- 00
- 15
- 30
- 45
End Day
TUE
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
05
- 01
- 02
- 03
- 04
- 05
- 06
- 07
- 08
- 09
- 10
- 11
- 12
:
00
- 00
- 15
- 30
- 45
End day must be later than Start day
Summary: Weekly on
Cancel
Destination Search
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
GEO-FENCE ALERTS
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
SPEED ALERT
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
VALET ALERT
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
CURFEW ALERT
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
GEO-FENCE ALERTS
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
CURFEW ALERT
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
PIN LOCKED
Please wait [[WAIT_TIME]] mins before attempting remote services.
RESET PIN
MY ACCOUNT
You currently have no messages in your account.
You can send an additional request in
Car Finder
This feature enables the user to find their vehicle on a map if they are within a 1-mile radius of the vehicle. It also gives users the ability to save the vehicle's location for future reference.
Enter 4-digit PIN
Please enable your Location Services to use this feature.
REMOTE HORNS & LIGHTS
Select an option to flash the vehicle lights and/or honk the horn.
Enter 4-digit PIN
CAR FINDER
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
Charging Stations
Enter a destination below. Once the charging station results are returned, you can send a location to your vehicle or save to favorites.
- Search
- Favorites
view more
My Account
Vehicle Status
Request History Refresh
Oil
Brake
Washer Fluid
Smartkey Battery
Driving Score Permissions
This program relies on a third-party to calculate your driving score which provides weekly insights and recommendations based on your driving behavior.
Data Sharing
Choose whether or not to share your data here. In order to potentially receive discounted insurance rates drive data sharing must be turned on. By participating, you are consenting to allow Genesis to share your driving data with a third-party. Please refer to the Connected Services Terms and Conditions link here for additional information.
If you decide to stop sharing your driving data with Verisk, you will no longer have access to your driving score, and reenrollment in the Verisk Driving Score will require a period of data analysis before your Driving Score can be displayed.
Share my driving data to receive a driving score.
Data has been shared since:
Insurance Notification
You can share your anonymized driving data with participating insurance companies of your choice, and provide them with the opportunity to possibly lower your insurance rate based on detailed driving information. Your contact information and vehicle identifiable information will only be provided to an individual insurance company if you connect with them from the Insurance Notification Center, at which point you will agree to and be subject to the insurance provider’s privacy policy. You may receive information and offers directly from the insurance companies that you choose to share your data with. Neither GMA nor any of its affiliates are auto insurance companies, brokers or agents.
Share my driving data with participating insurance companies that I select.
Insurance Savings Links
Here you will see links to participating insurers that have special offers specifically for you.
Your anonymized driving data has been shared with the below insurance companies to provide them with the opportunity to lower your insurance rate. You may choose to share your contact information with one or more of these insurance companies to connect with them directly and receive information and offers from them. Information will only be shared if you toggle the slider to “On” and click through to connect to the provider’s website. When you visit their website, they will match you to your anonymized driving data to provide you their offers. GMA and its affiliates are not insurance companies, brokers or agents.
First, toggle switch to 'on' position in order to share your contact info with participating insurers so they can use your good driving record to apply discounts. Second, click on links below to see your offers.
Notification
You will now be leaving MyGenesis and directed to the participating insurer website.
OK
Charging Stations
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
Remote Stop
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
You can send an additional request in
REMOTE START
- CUSTOMStart VehicleWithout Presets
Preset Name*
Only AlphaNumeric,- and _Characters are Allowed
EditDone
ENGINE ON DURATION10 Min.
ENGINE ON DURATION
- 10 MINUTES
- 9 MINUTES
- 8 MINUTES
- 7 MINUTES
- 6 MINUTES
- 5 MINUTES
- 4 MINUTES
- 3 MINUTES
- 2 MINUTES
- 1 MINUTE
MINUTES
*NOTICE: laws in some communities may restrict the use of the features that remotely start the engine. Check local regulations for any requirements on remote starting of vehicles. Please refer to local laws and regulations before use.
TEMPERATURE72°fahrenheit
TEMPERATURE
72°
fahrenheit
* Must be an integer between LO,62 ... 82, HI degrees.
FRONT DEFROST
HEATED FEATURES
REAR AND SIDEMIRRORS DEFROST
HEATED STEERING WHEEL
Rear Defroster, Side Mirrors, and Steering Wheel(If equipped)
Driver Presets None
Driver Presets Includes position of driver's seat,outside mirrors, andsteering wheel(features to vary by model)
None
1
2
Seat Temperature OFF , OFF , OFF , OFF
Remote start preconditions
- It has been less than days since last vehicleignition off
- Ignition is off
- Alarm is armed (i.e. vehicle locked by key fob,remote door lock)
- Gearshift level is in the "P" (park) position
- Brake pedal is not depressed
- Engine hood is securely closed
- All the doors are closed and locked
- The tailgate or trunk lid is closed
- The proximity key is not inside the vehicle
- The battery power is not low
- Vehicle is located in an open area
Enter 4-digit PIN
Driver Presets
Includes position of driver's seat,outside mirrors, andsteering wheel(features to vary by model)
Enter PIN
Enter4-digit PIN
Remote Start
SENDING REQUEST
Please wait 50 seconds before sending any additional requests
Your session will expire in Would you like to extend your session another 10 minutes?
