Submitted by SeatGuru User on 2020/01/26 for Seat 33a
The configuration of this plane for a long haul flight is challenging as there is nowhere to walk for a much needed stretch. The only open space to gather - or stretch is outside the toilet - and this is quite limited and disruptive for those seated close by. Once this trip is finished we will never fly more than 8 hours on one of these planes again. Big mistake.
Submitted by Roman V on 2019/09/10 for Seat 41A
41A, and I would image 41K, are at the tapering section of the body so they aren't inline with the seats in row 40. They are moved slightly inward by a few inches. Not too big of a deal but this means the tray table and entertainment screen is also not inline with these seats by a few inches. On the plus side, however, there is a larger than normal gap between the wall and the seat where you can place a small carryon right next to you instead of the under the seat in front of you. But don't plan on leaning over towards the wall to sleep, it's too far to lean on.
Submitted by SeatGuru User on 2019/01/03 for Seat 39J
Noticed immediately that the space under the seat in front of me was smaller than a Boeing 737 (planes that I predominantly fly on). My ThinkTank Shapeshifter backpack holding a laptop and camera gear would not fit underneath, as it would on a 737. On further inspection, noticed there was a metal bar or tube under the seat taking up space; probably power supply for outlets, etc.
Submitted by SeatGuru User on 2018/07/17 for Seat 31A
Seats 31A/B/C are probably the best seats on AC's 77L. Bulkhead + emergency exit means that you get to stretch your legs as far as you can. People can gather around the seat while waiting for the bathroom, but its not that bothersome compared to what the poor people sitting in 30D/E/F/G have to stand, with people stepping over their feet every 5 minutes trying to get to the bathroom.
Submitted by SeatGuru User on 2018/05/18 for Seat 40A
Seats 40A and 40K have lots of extra leg room as this row is at an angle compared to row 39. The only downside is the odd padding added to the armrests making them less comfortable - but 40A and 40K are among the best seats on this 777 sardine can.
Submitted by SeatGuru User on 2018/04/26 for Seat 30D
The worst seat I have ever experienced. People were constantly crossing back and forth in front of us, constantly stepping and tripping on our feet. That's not extra legroom space, if you stretch your legs only to get stepped on - countless times!!! Also people were gathering around the toilet areas, loudly chattering, and when the lines got long, kept brushing against us and crowding over us. During this long 13 hour flight we didn't get any sleep, because the moment we shut our eyes, someone would stomp on our foot and startle us out of any attempt to rest. Not only I would never pay for such seat, I wouldn't sit in it if someone paid me. Extremely disappointed and shocked that such seats are considered "preferred".You'll have a wonderful time sitting in a regular seat compared to this, which is what we did on the returning flight.
Submitted by Lisa G on 2018/03/17
While the extra legroom is an advantage, these seats are so small that you are cramped up against the wall with seat 31a due to no window. Total lack of comfort in overcramped seating which sees you unable to avoid touching those next to you. Its basically like being on a low budget domestic airline for 14.5 hours. Not good.
Submitted by SeatGuru User on 2018/01/30
I fly Cathay from now on to Syd from To. AC is avoided by Australian friends 3x4x3 is a nightmae. 777x promises us 11 seats across!
Submitted by SeatGuru User on 2017/11/19 for Seat 36G
Uncomfortable seats due to lack of leg space, narrow seat. Can be claustrophobic if not sitting in the aisle. Also, if you're taking more than 1 cabin bag on a flight to India, try to get on the plane first. Overhead bins fill up quick. Service was really good though. No complaints there.
Submitted by SeatGuru User on 2017/11/01 for Seat 13A
Premium economy domestic is like economy in the 1970s and early 1980s. Seat pretty comfortable, not huge but roomy, service OK. The drinks cart is the economy cart, the food not as good or as much as biz, the IFO the same as everyone else. The pluses are really priority security, priority boarding, priority luggage, and a small cabin which, even full, isn't as noisy or oppressive as eco.
Submitted by Mark C on 2017/10/23 for Seat 19H
This is the most uncomfortable long haul airplane in the sky.Misery is all I have to say. Eco passengers got seen-off in this configuration. ULCC seating on a main-line aircraft. Epic Fail.
Submitted by SeatGuru User on 2017/09/06 for Seat 23J
The seats are narrower than ever before because they've crammed 10 seat in rows where they used to have 9. I'm short and average build and felt claustrophic and crammed into the seats. Guy next to me who was tall and skinny was very uncomfortable. Kept touching knees and elbows while sitting and eating. Hard a sleep on a long, horrible flight betweenVancouver and Sydney. My husband and I flown Syd / Vrc about 20 times. This was worst airplane configuration. Will go back to flying Qantas to LA or SF next time, as Airbus 380 is so much better. Pain in the ass to put up with American Customs and then transfer terminals, etc to get to Canada, but better flight worth it. Air Canada, lift your game.
Submitted by SeatGuru User on 2017/08/27 for Seat 42J
42J is a pretty good seat (it is where the seat map says 42H, 42H does not exist, it is called 42J). There is a bit of space to the left: It is often possible to stretch your feet out a bit towards the left. It is also close to bathrooms and a bit of space to walk in the back of the plane, but the vicinity is not annoying. I noticed though that you can sometimes be lucky when you book the last row (44) since it is sometimes empty. My flight was almost completely full, but the last row was empty.
Submitted by SeatGuru User on 2017/07/30 for Seat 32H
Admittedly a long flight (15 hours) from Hong Kong to Toronto, I've never been more uncomfortable or miserable in my life. I'm an average size woman on an aisle seat, touched shoulders the entire flight with my neighbor, the seat structure did not let me put my head or back in a comfortable position, legroom nonexistent, food was inedible. A single flight attendant scrounged up food for me from probably leftovers up front while the others simply did not care. Horrible, horrible flight.
Submitted by SeatGuru User on 2017/07/29 for Seat 7K
I did not find there was any noise from the galley in this seat. It's my favourite business class seat on this plane.
Submitted by SeatGuru User on 2017/03/27 for Seat 18H
I don't understand why 18H (or 18C) are preferred seats. One can stretch out the legs. However, due to the bulkhead and the the aisle the legs stretch into the aisle and one has to be careful not to be hit by trolleys and people walking past
Submitted by SeatGuru User on 2016/12/27 for Seat 44
If your bigger then a small woman or child avoid this plane.
Submitted by Neal J on 2016/12/26 for Seat 12K
This seat does have a little bit more legroom than the other premium economy seats. However, as other commenters in economy noted, the window seat is a little too far from the window to try to sleep against it. Being at the bulkhead means: no storage at foot, and this particular row (unlike the economy bulkhead) has hard plastic magazine holders so you can't even store a water bottle or a book! The right-hand-side of the plane also has fewer washrooms and the plane design prevents you from crossing to the other aisle anywhere other than the very back of the plane - especially if flight crew is serving anything, prepare to wait an eternity for the washroom.This seat should also have the standard "immovable armrest / tray table and entertainment system in the armrest" comment on it. For a longer flight, I suggest going back a row or two into the other premium economy seats, and choosing the left-hand side of the plane.
Submitted by SeatGuru User on 2016/11/28 for Seat 9D
Not as good as the old seats. not a true flat sleep position. Feels very cramped, Even the cru dos not like them as it is hard to serve.
Submitted by SeatGuru User on 2016/11/05 for Seat 13H
Terrible configuration, a premium economy seat that cost more than CAD$2,200 round trip between YOW/HKG is not not worth it. There are only 2 washroom on the right side of the plane (for a 15 hours trip) means it is impossible to get there. Drinks are economy drinks and the second meal was the same as economy. Seat has a hard time to recline and the video system malfunction without any fix for the whole trip. Crew's attitude was that they are only employee, if you want to complain, send a letter to head office. They also explicitly told passengers that there are not enough room, even for themselves.
Submitted by SeatGuru User on 2016/10/10 for Seat 42J
I had an excellent experience during my long flight YVR/SYD in 42J. Lots of room, very quiet, no one bumping me from the aisle, in fact I slept most of the way! I really wanted the window seat next to me because I like to lean against the wall while I sleep, but there is a huge gap between the seat and the window, so that wouldn't have been possible. Next time I'm on this aircraft, I'll try to book 42J.
Submitted by SeatGuru User on 2016/10/03 for Seat 19G
This new 3-class seat configuration is a nightmare for Economy passengers. The seat is narrower (17" vs 18.5") and uncomfortable for a skinny person like me (5'8" and 125 lbs.) The seat recline is better I have to say, and my legs can extend to the full if positioned carefully (there is a small box under the seat before me.) That may be why airlines can compete fiercely on price now. They managed to squeeze 10 seats in a row in the same plane which used to have only 9 seats.
Submitted by SeatGuru User on 2016/08/18 for Seat 28H
DO NOT CHOOSE THIS SEAT next to the lavatory, it was 15 hrs. nightmare for me ( Hong Kong to Toronto). It should not have seats there. I took Air Canada to asia in 2015 and 2016 ;lose baggages, fights delay, fights chancel ( one of the reason is ,not enough pilots!? ) Never choose air canada again.
Submitted by SeatGuru User on 2016/08/09 for Seat 37F
15 hours to hong kong from toronto... I was extremely lucky to have the seat next to me empty. Even though i only had 1 neighbour, it still felt very cramped. I cant even imagine what it would be like with a fully booked flight.. The meals were terrible, and the entertainment system froze everytime i went to check the map. The only good part of the flight was the chocolate cake :D But the worst problem BY FAR on this plane are the washrooms.. THERES LIKE 300 PEOPLE IN ECONOMY AND YOURE ONLY GIVING US 5 WASHROOMS TO USE?? Oh and dont expect not to be bothered by the flight attendants because they woke me up from my sleep just to ask me if i wanted anything to drink... Fly with Cathay Pacific. Youll save yourself
Submitted by SeatGuru User on 2016/08/03 for Seat 32C
Grim. Narrow, no leg room, entertainment box under seat. It was only a 6 and a half hour flight - I simply cannot imagine this to Asia for 15 hours. I used to love Air Canada - now they have gone high density, they will be my last choice overseas.
Submitted by SeatGuru User on 2016/06/19 for Seat K36
I used to love AC 777's for their generousity in the seat width and leg room. With the change to the 3-4-3 configuration across, 1.5 inch less in width and up to 2 inch less in leg room, I'm close to hating flying on Air Canada. I could put up with the 17 inch width, but the cramped feeling due to the lack of leg room is a nightmire difficult to endure on a long-haul flight. No more Air Canada, which I used to prefer for a bit of more comfort despite a tad higher price. I'm definitely switching to Lufthansa & Austrian for my flights to Europe.
Submitted by SeatGuru User on 2016/06/04 for Seat 22H
Direct flight from Sydney to Vancouver and return wasn't just uncomfortable...it was agonising! When the booking was made, it was for a different plane config with more room. To add insult to injury we were bumped out of our online check-in aisle seats to centre seats at the gate. There is no elbow room to properly eat from the tray and no rest for you feet to take the constant pressure off the back of your legs. Seat pitch so small, knees touch the seat in front, Virtually no seat recline. Upright position headrest forces upper body to lean forward. "Boeing" has now become a dirty word. We will not be flying Air Canada again. Will be seeking Airbus flights in the future.
Submitted by SeatGuru User on 2016/05/03 for Seat 22f
Economy from Toronto to Vancouver was bad enough. To Sydney would have been a nightmare.The rows are 10 across. Unless you have an empty seat beside you, you better be good friends with your neighbour. -Unbelievable!. The seat support for the seat ahead was in the centre of my leg space. I really felt for those next to the lavs. The door opening and closing right in their faces! Premium economy -8 across- appeared to be good. Never again in economy on this plane.
Submitted by SeatGuru User on 2016/04/08
As previously stated the 3-4-3 arrangement is totally unsuitable for long haul flights. Simply avoid at all costs unless you enjoy rubbing shoulders with the person next to you (literally)!
Submitted by SeatGuru User on 2016/03/23 for Seat 41K
The leg room of this seat is reduced on the left side (and enlarged on the right side) due to the angle of the row versus the row in front. The passenger's space is also encroached upon by the presence of an extension of the arm rest from the row in front that protrudes back and limits room at knee level on the left side of the seat.
Submitted by SeatGuru User on 2016/03/23 for Seat 41H
This seat has significantly reduced leg room due to the angle of the row compared to the row in front and the presence of an extension of the arm-rest from the row in front, which protrudes at knee level into the seating area.
Submitted by SeatGuru User on 2016/03/13 for Seat 36A
Recently flew AC 34 Sydney to YVR on the 3x3x3 version of this plane which was fairly comfortable. Return flight AC 33 was on a newly fitted out 3x4x3 version of this plane, an absolute nightmare. I can't believe airlines are forcing passengers to endure up to 15 hours in these tiny seats. The aisles are narrower too making it harder for the hostesses to serve without bumping everyone. One of them told us that as well as the extra 50 odd people to serve, they have also cut back cabin staff numbers by 3 on this flight !!. Looks like the Air Canada bean counters have another victory over the customer service department. Never again.
