How do I submit a final bill to T-Mobile? (2024)

How do I submit a final bill to T-Mobile?

Upload screenshots of final bill and/or device financing details page for each selected phone number. Accepted image formats: .pdf, .jpg, or .png. Image limits: up to 5 MB per image and a max of 15 images. The name and address on the final bill does NOT have to match the info on your My T-Mobile account.

How do I pay final T-Mobile bill?

What company will pay off my phone if I switch to another?

Switch to T-Mobile Deals. Transfer Your Number & Phone Online. Switch now and keep the phone you love—we'll help pay it off up to $800. Find out how or chat with an agent at 888-536-2612.

What is T-Mobile's buyer's remorse policy?

To cancel service, return your Device in its original package with all original contents undamaged and in good working condition with no material alterations, within 14 days of the purchase date of the original Device to the authorized dealer location where you purchased it.

Where do I mail my T-Mobile payment?

Does T-Mobile pay your last bill?

​​We'll pay off your phone contract when you switch.​

Carrier's Early Termination Fee and remaining device balance, including lease purchase option, up to $650, paid via virtual prepaid Mastercard® (no cash access & expires in 6 months) typically within 15 days.

What happens if I don't pay my final phone bill?

If you stop paying your contract, your account will go into arrears and you'll lose access to the service. If you don't take steps to deal with the arrears your account will default and the debt will be dealt with following the normal collections process for unsecured debts.

Can I switch phone carriers if I owe on my bill?

Any outstanding balance must be paid in full before switching carriers. How much you owe depends on a number of factors including payments left on devices, current account balance, billing promotions, and trade-in value of phones you may be willing to sell to the carrier.

How can I get out of my T-Mobile lease?

End of Lease turn-in

If you decide not to keep the phone at the end of your 18 months lease term, you must turn it in at a T-Mobile store. You can then decide to start a new lease on a new phone or check out other upgrade options, such as an Equipment Installment Plan (EIP).

How much does it cost to cancel T-Mobile?

Does T-Mobile have any cancellation fees? No, at least not in the traditional sense. T-Mobile does not demand any early termination fees, though you may have to pay for restocking fees if you return a phone that is not paid off.

Do I get a refund if I cancel T-Mobile?

Canceled accounts must wait a minimum of 30 days with no payment or charge activity before any credit balance can be refunded to allow time for final charges to be billed. You can request any remaining deposit credit balance to be refunded to the original payment method or prepaid card.

Can you sell your phone back to T-Mobile?

Based on the device condition, we will give you an estimated trade-in value. Next choose a new device to purchase (upgrade or add a new line). By trading in an eligible device, you may qualify to unlock even MORE trade-in value with a trade-in promotion.

Can I return my T-Mobile phone if I don't like it?

Return your device at any T-Mobile store within 14 days. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.

Can you pay T-Mobile bill by mail?

You can pay your bill online, using the T-Mobile app, over the phone, in store, or through the mail! There are five different ways to pay your T-Mobile bill, however the fastest and quickest ways are by paying online via the T-Mobile website or the T-Mobile app.

Does T-Mobile cut your phone off on the due date?

Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur.

What is T-Mobile's grace period?

What happens when you cancel a phone line?

When you give up your service, the number gets disconnected, and taken off their list of available numbers. Anyone trying to call you would get the unobtainable tone, or a recorded message saying the number was not in service. The phone company usually leaves it that way for a minimum of three months.

How long does it take for T-Mobile to suspend service?

The Suspend Line window appears. Select a reason for the suspend from the Reason for change field. Line will suspend immediately. Restoration must occur within 30 days or line will cancel.

Do I need to pay last billed due?

The last billed due refers to the payment date by which you can pay your monthly credit card bill without incurring any interest or additional charges.

Will my phone get blocked if I don't pay bill?

If you don't pay the bill they will block your new operator sim card.

Do you have to pay to end a phone contract?

If you want to get out of your mobile phone contract early, you'll usually have to pay an early termination charge or 'buy out' your contract. How much you pay almost always depends on how far into the contract you are.

How to switch cell phone carriers without paying termination fee?

Can I switch phone carriers without paying? Yes, there are a few ways to switch phone carriers without paying an early termination fee (ETF). You can check your contract to see if you're eligible for an ETF waiver, take advantage of promotions, trade in your phone, or switch to a mobile virtual network operator (MVNO).

What is jump with T-Mobile?

With JUMP! ® you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love. Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost - no waiting.

Does T-Mobile automatically cancel service?

To cancel a line on your account, contact us. Most Prepaid accounts will cancel automatically after 120 days in Not Paid status when: The account runs out of available funds.

What happens when you suspend a line on T-Mobile?

If your device is lost or stolen, suspending your service will help prevent additional charges from unauthorized users. Once you suspend your line, it will be inactive and unavailable for use. If you find your device, you can restore service to the line by logging back into your T-Mobile.com account.